Seller of Travel
California requires all sellers of travel to register with the Attorney General's Office and to display the registration number on all advertising. While not assuring that a company is reputable, a valid registration signals that the seller of travel has at least followed the law to be registered.
When you're at a travel agency, ask to see the seller of travel's registration acknowledgment – a one-page document issued by the Attorney General's Seller of Travel Registration Unit. Be sure to check the expiration date to determine whether the registration is still valid.
You also may use the "Seller Search" feature on this web site to assist you in evaluating travel sellers and entrusting travel arrangements with registered travel operators.
If you prefer, you can find out whether a travel seller is registered by writing the Seller of Travel Registration Unit at 300 South Spring Street, Los Angeles, CA 90013; or fax your query to (213) 897-8846. Since there are many similar seller of travel names, please spell out the full name and address of the company.
California consumers may be eligible for refunds for travel services that failed to be delivered as promised. For more information, see "Consumer Refunds".
If you are solicited for business or otherwise encounter a company arranging travel that is not currently registered as a seller of travel, please let us know. Send the name of the company and other contact information you may have to the Seller of Travel Program.