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FAQ - Email

Is the e-mail offered on the RaptureMedia page made up of actual POP3 accounts?
No, the service we provide is a simple "alias" mail forwarding service that will forward your domain name e-mail to an actual POP3 account.

When I go to enter my email addresses on the third level domain information page, only a few blanks lines appear even though you say I can have 50 email addresses. Why?
Initially, only 3 lines appear for you to enter your email addresses in. If you use the available lines and click "Modify", then more lines will automatically appear the next time that you load this page.

How do I get more then 50 email addresses?
Please contact us and we will assist you.

What is the difference between MXE (Mail Easy) records and MX records?
MXE (Mail Easy) is only for use when forwarding-mail to an IP address (ie. 209.19.56.20)
MX is used when forwarding e-mail to a mail server name IE- mail.mailserver.com.
NOTE: the dot "." At the end of the mail server name. You MUST include a dot at the end of any mail server name.

Here are two examples, the first using MXE and the other using MX:

 

MXE EXAMPLE:
(note that the host is the word "mail")
  Hostname Address Record Type MX Pref
1)
2)
 
ALTERNATIVE SETUP FOR MXE WITH "CATCH ALL":
(note the host is now an asterisk "*")
2)
 
MX EXAMPLE:
(note that the host is an "@" and the mail server name ends with a dot ".")
  Hostname Address Record Type MX Pref
1)
2)



If you have any additional questions, please contact us at info@rapturemedia.com.