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Return Policies

As a matter of common practice, retailers generally allow customers to return items within a reasonable time for refund or store credit. If a retailer has return policies that are not "common practice" as defined by statute, they are required to conspicuously post their return policies to inform consumers. Exceptions to returnable items include:

• Food and perishable goods

• Goods marked "as is," no returns excepted," "all sales final," or with similar language.

• Customized goods received as ordered

• Goods not returned in their original packaging

• Goods which cannot be resold due to health considerations

Click here for more information on return policies.

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